Help & Policies

DJZ6 workplace orders must be placed before 10 PM Eastern on Sunday through Thursday for delivery the next morning, Monday–Friday at 6 AM. Pickup and local delivery are currently paused. You can browse the regular menu at any time.

Yes. You can browse and build your bag at any time. Checkout availability depends on the selected service. DJZ6 closes at 10 PM the night before a Monday–Friday delivery; pickup and local delivery are currently paused.

There are no DJZ6 deliveries on Saturday or Sunday. Order on Sunday before 10 PM for Monday’s 6 AM delivery. Pickup and local delivery are currently paused.

DJZ6 workplace delivery serves Amazon DJZ6 in Linden, NJ. Local neighborhood delivery is currently paused. The regular local service area, when reopened, is approximately 3 miles from our East Orange kitchen.

DJZ6 workplace delivery is free. Local delivery is currently paused. Any local delivery fees will be displayed before payment when that service reopens.

There is no delivery fee or small-order charge for DJZ6. Pickup and local delivery are currently paused; any applicable charges will be shown before payment when they reopen.

Please leave delivery instructions when placing your order.

For prepaid online orders, we can leave the order at your specified location.
Once left at the requested location, responsibility transfers to the customer.

Pickup is currently paused. When it reopens, select Pickup at checkout and use your confirmation for the location and arrival instructions. Give the kitchen your pickup code before collecting your bag.

Pickup is currently paused. Pickup does not have a delivery fee or small-order delivery charge; the full total is shown before payment.

Pickup is currently paused. When available, your confirmation and order-status page show the kitchen’s updates. Contact us if you need help with an existing order.

Every sandwich is made fresh specifically for your order — never prepared days in advance.

Our kitchen prepares each order right before delivery or pickup.
Ingredients are sourced fresh for each production run.
Your order goes from our kitchen straight to your door.

Burritos and quesadillas include red and green sauce at no extra charge. There is no added cost for sauce on these items.

If an ingredient sells out after you've ordered, we'll contact you to discuss a suitable replacement, removing it, or issuing a refund.

We will never substitute ingredients without your approval.

You can customize most items by choosing vegetables, sauces, cheese, and more. Available options vary by item. For severe allergies, please contact us before ordering so we can advise you appropriately.

We accept all major credit and debit cards through Stripe, a secure payment processor. When you submit your order, you are redirected to Stripe's payment page. Your order is confirmed once Stripe verifies successful payment.

DJZ6 checkout currently shows $0 tax and free workplace delivery. Your complete total, including any optional tip, is displayed before payment. Pickup and local delivery are currently paused.

Tips aren’t required, but are always appreciated. DJZ6 starts with No tip; you may choose $1, $2, $3 or Custom.

If you do not complete payment in Stripe, your order is not confirmed and will not enter our kitchen. Once Stripe verifies successful payment, you will receive an email confirmation.

Please try again or use a different payment method. If you're still having trouble, contact us and we'll be happy to help.

Since every order is made fresh for you, please contact us as soon as possible if you need to cancel.

If you contact us before preparation has begun, we will do our best to cancel and issue a full refund. If you change your mind after preparation has started, we are generally unable to accommodate that, but contact us and we will review your situation. If we make an error, your order is not delivered, contains wrong or missing items, or raises a food-safety concern, contact us regardless of preparation status — we will make it right with a refund, credit, or replacement. If we cannot fulfill your confirmed, paid order for any reason, you will receive a full refund.

Contact us at hazelssubsandwraps@gmail.com with your order number.

Approved refunds are returned to your original payment method. Posting time depends on your payment processor and bank; we cannot guarantee a specific number of days.

For local delivery, the driver takes a handoff or drop-off photo in Hazel’s Driver. Kitchen and that order’s customer can view it privately. Photos are available for 30 days, then removed. Drivers should avoid photographing faces or unrelated personal details. Completing your delivery ends GPS sharing. DJZ6 does not use driver tracking or delivery photos.

No. You can browse the menu and place orders as a guest without creating an account.

Open My Orders to check orders placed in your current browser session, or sign in with the email used at checkout to view your history across devices. Confirmation is also sent by email. Do not pay again while a payment is being verified.

Payments are processed securely through Stripe — we never store your card details. Your contact information is used to fulfill your order, communicate its status, and for business recordkeeping as required by law. See our Privacy Policy for details.

We're available through the following channels:

Email: hazelssubsandwraps@gmail.com
Contact form: Contact page on this site

We do our best to respond on business days (Mon–Fri). For urgent issues with an active order, reach out by email with your order number included.

If there's a problem with your order — wrong ingredient, something missing, or a damaged item — please contact us as soon as possible.

If we made a mistake, we'll take responsibility and make it right.

DJZ6 is our workplace delivery program serving the Amazon DJZ6 warehouse in Linden, NJ. Orders are placed the evening before and delivered around 6:00 AM the next business morning.

Order before 10 PM Eastern on Sunday through Thursday for delivery the following morning at 6 AM. Deliveries run Monday–Friday. Checkout is closed after the cutoff and when the next day is a weekend.

The DJZ6 program has its own workplace pricing that differs from local delivery and pickup prices. The correct prices are shown automatically when you select DJZ6 as your delivery location.

DJZ6 has $0 tax, free workplace delivery, and no small-order delivery charge. Any paid customization and optional tip are included in the total shown before payment.

Select DJZ6 workplace menu from the banner on the homepage, or open hazelssubs.com/?menu=djz6. The menu uses DJZ6 prices and the fixed workplace delivery location.